Are you in need of reliable freight forwarding services but don't know where to start? Look no further! In this blog article, we will discuss what to look for when choosing the right freight forwarder for your company and why WM International should be at the top of your list.
The Role Of A Freight Forwarder
A freight forwarder is a company or individual that specialises in coordinating the shipment of goods from one place to another. They act as an intermediary between the shipper and various transportation services, such as carriers, shipping companies, and customs brokers.
Here at WM International, we have services for Air, Sea, Road and Rail Freight, Customs Clearance and Warehousing options.
The Purpose & Benefits Of A Freight Forwarder
So, how does a freight forwarder differ from a shipping company, carrier, or customs broker? While shipping companies and carriers focus on the physical transportation of goods, a freight forwarder handles the logistics of the entire shipping process. We are experts in coordinating shipments, handling the necessary paperwork, and ensuring the smooth transfer of goods across borders.
But how can a freight forwarder benefit you and your company? By hiring a freight forwarder, you can save time and money by outsourcing the complex elements of your shipment logistics. Trustworthy Freight forwarders have the expertise to navigate customs regulations, negotiate rates with carriers, and optimise routes for efficient delivery. This allows you to focus on your core business while leaving the logistics to the experts.
Qualities Of A Good Freight Forwarder
In the fast-paced world of shipping and freight forwarding, it can be challenging to find a partner you can trust to handle your cargo with care and efficiency. With so many options available, it's important to know what qualities to look for in a reputable freight forwarder.
1. Experience
A good freight forwarder will have a wealth of experience in the industry, allowing them to navigate the complex world of shipping with ease. Look for a company that has a proven track record of success and a history of providing top-notch service to their clients. Here at WM, WM Group have been within the logistics industry for 70 years, and WM International has been present for 36 years as a forwarding agent and UK customs broker.
2. Reliability
Shipping can be unpredictable, so it's essential to work with a freight forwarder who is reliable and trustworthy. Make sure they have a reputation for delivering shipments on time and in good condition, and can handle any unexpected challenges that may arise.
Here are 3 of our current customers testimonials;
3. Communication
Communication is key in the world of freight forwarding. A good freight forwarder will keep you informed every step of the way, providing regular updates on the status of your shipment and quickly addressing any concerns or issues that may arise. At WM International we take communication very seriously, you will have a dedicated WM team member following your shipments journey and keeping you in the loop regarding your shipments.
4. Efficiency
Time is money in the shipping industry, so it's important to work with a freight forwarder who can move your cargo quickly and efficiently. A well-connected freight forwarder can offer a wide range of transportation options and ensure timely delivery of your goods. It is therefore crucial to consider the extent of their international network. With offices and partners around the globe, WM International has a strong international network in order to help meet all of your business' shipping needs.
5. Customer Service
Last, but certainly not least, customer service is a crucial quality to look for. A good freight forwarder will prioritise customer satisfaction and go above and beyond to ensure that your shipping experience is smooth and hassle-free. At WM International, we pride ourselves on delivering personalised logistics solutions tailored to meet your unique needs. Ensuring seamless and efficient transport every time.
WM International Might Just Be Your Answer
So, why choose WM International as your freight forwarder? With years of experience in the industry, WM International is committed to providing top-notch logistics solutions for businesses of all sizes. Our dedicated team of experts will work closely with you to understand your specific shipping requirements and tailor a customised solution that meets your needs. With our extensive international network, competitive rates, and exceptional customer service, WM International is the perfect choice for all your freight forwarding needs.
In conclusion, when it comes to choosing the right freight forwarding service, look no further than WM International. Contact us today to learn more about how we can help streamline your shipping process and ensure the successful delivery of your goods.
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Wish to discuss more about WM and why you should consider us as your freight forwarder? Get in touch with us, we are here to help you move your business forward!
The WM team 🙂
