Mission And Values

Our Mission

To provide global supply chain solutions that are great value for money. Contribute to our customers’ business growth by adopting innovative freight forwarding and Customs clearance solutions, operational excellence and outstanding customer service.

EXCELLENCE

We constantly strive to provide more value and create a better experience for our customers and stakeholders. We strongly believe that doing things right the first time is critical to drive our business forward and allow our partners to achieve their goals. To us continuous improvement is not just a slogan, it is the way we work at WM International.

Through effective leadership, strategic planning, constant review of our process management, understanding the needs of our customers and the market analysis as well as developing the skills and knowledge of our team, we develop best practices to always be in a position to deliver the best possible service.

INNOVATION

We look forward, not backwards. We understand that failure is learning. We think, read, analyse, research, investigate, discuss, practice, test... and we never stop.

We automate our processes and use the latest, most effective industry software. Our business culture encourages our colleagues to challenge each other and rewards forward thinking. Our success comes from our ability to leverage talented people around us.

TRUST

Trust is fundamental to the success of any kind. Honesty and integrity is very important to us.

At WM International we follow 8 simple steps:

Clarity - we are always clear about how we do business.
Compassion - we care beyond ourselves.
Character - we do what is right, not what is easy.
Competency - we stay fresh, relevant and capable.
Commitment - we stand through adversity.
Connection - we stay close to our partners to understand their needs.
Contribution - we deliver.
Consistency - we provide the same level of service to all of our partners, always.

ENVIRONMENT

We want to help build a better world for all of us. Doing business is possible without causing harm to the environment and the local communities.

We commit ourselves to reduce our carbon footprint by adopting new energy saving technologies, reducing waste in our offices and promoting partners who operate environmentally friendly fleets and products.